Our return and exchange policy is effective for 30 days since receiving your product. To be eligible for a return or exchange, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. Please note that your bank may have a small conversion fee. Paying in local currency means your home bank handles the currency conversion they will convert the currency from USD to Local currency for you. If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.Īll customers are charged at the time of purchase.After all these procedures, the tracking number will be provided to you via email. Processing includes checking, packing, and sending your orders to the post-office. The order processing time might take up to 2 - 4 business days*.Once the email confirmation has been sent, your order will begin to be processed. Names like "John S" will not be compliant and will not pass customs.Īfter payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. We are not responsible for returned packages if customers don't meet this requirement.
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International customers need to provide their full name in order to be customs compliant.
These charges are ultimately the buyer's responsibility. Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.ĭeliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances. Some distant areas can take a bit longer, but we’ll get it to you! We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. **At this time, we are not able to ship to Asia**īusy Season might result in longer shipping times.Įxceptions apply. Australia and New Zealand: 7-25 business days.
During busy seasons / holidays, processing times can take 5-8 business days. Please note that standard 2-4 business days processing time (for us to make the skins / package order) is separate from the shipping times. We offer trackable domestic & international shipping!
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